Student Policies

Transcript/Diploma/Certificate Financial Hold Exemption Policy

Date Adopted: 7-1-2024
Date Revised:

A. Purpose

This policy is in response to Colorado HB22-1049.

B. Scope

This policy applies to all current and former students, excluding foreign students as defined in C.R.S. 23-1-113.5., who have an outstanding debt for tuition, room and board, or other financial aid funds owed to the school and request a transcript, diploma, or certificate. This policy also describes when a student may be subject to a registration hold.

C. Policy

1. Individuals may face a hold on their transcripts, diplomas, or certificates if they owe debts to the school, including tuition, room and board fees, or financial aid repayments. This hold will be enforced if any payment is overdue by more than 30 days, and if any payment over 90 days a 3rd party collection agency may be engaged. Transcripts, diplomas, or certificates will not be released until the debt is cleared unless an exemption, as detailed in Section 2 of this policy, applies.
   
   
2. Exemptions are granted for individuals who can demonstrate that the transcript/diploma/certificate request is required for one of the following reasons:
   a. Job application
   b. Transferring to another postsecondary institution
   c. Applying for state, federal, or institutional financial aid
   d. Pursuit of opportunities in the military or national guard
   e. Pursuit of other postsecondary opportunities
   
   
3. Process and Procedure for Exemptions: Upon submission of a transcript/diploma/certificate request and documentation to verify an exemption, the School will review the request and make a determination regarding whether or not an exemption exists, as outlined in section 2, above. If it is determined that the individual has a valid exemption, the School will release the requested transcript/diploma/certificate. If the School determines that the individual does not meet the exemption criteria, the School will provide a written explanation of the denial of the request within seven business days.
   
   
4. If applicable Registration Holds: Individuals will be prohibited from registering or enrolling in courses or classes if they have past due payments exceeding 30 days.
   

5. Individuals have the option to establish a payment plan for an outstanding debt. An individual who wishes to establish a payment plan for a debt owed to the school should contact:
   
   Colorado Crane Operator School
   4020 Kodiak Court
   Frederick, CO 80504
   303-477-1044
   [email protected]
   
   
6. Complaints pertaining to HB22-1049 may be submitted to the Colorado Student Loan Ombudsperson via email to [email protected].